Last updated: August 25, 2026
Echo Motorworks works to make shipping expectations clear before payment. Product availability, fulfillment timing, and shipping charges are confirmed as part of the order process whenever additional verification is required.
Shipping methods
We ship with UPS whenever practical. When a product, destination, package size, or fulfillment requirement calls for another suitable carrier, we will use the appropriate service and identify it when that information is available. Any additional freight or special-handling charges are confirmed before payment.
Processing times
For products that are in stock and ready to ship, orders received and paid by 12:00 p.m. Pacific Time on a business day generally ship the same business day. Orders received after the cutoff generally begin processing the next business day.
Same-day shipment is a processing target, not a guarantee. Weekends, holidays, payment review, address questions, weather, carrier conditions, and product-specific handling may extend fulfillment time.
Assembly and special-handling items
Some products require assembly, configuration, inspection, or special handling before shipment. This commonly includes differentials, spherical bearings, axles, and other built or assembled components. These products may require additional lead time. When known, we will communicate the expected fulfillment timing before payment or in the order confirmation.
Backorders
When a product is known to be backordered, its product page or written quote will identify the backorder and include an estimated in-stock date when one is available. Restock dates are estimates supplied by the manufacturer or distributor and may change.
Backordered products ship after stock is replenished and the complete order is ready for fulfillment.
Complete orders
Echo Motorworks ships complete orders. If an order contains an item that is backordered, awaiting assembly, or otherwise delayed, the available items will be held until every item in the order is ready to ship.
Tracking and delivery
Tracking information is provided after the carrier accepts the shipment. Carrier delivery dates are estimates and may change after dispatch.
Please review the shipping address before payment. If a shipment arrives damaged, keep the product and all packaging and contact Echo Motorworks as soon as possible. For freight deliveries, note visible damage on the delivery receipt before the carrier leaves whenever possible.
Questions
For shipping questions, timing concerns, or help with an existing order, contact Echo Motorworks or call (775) 453-0525. Please include your order number when available.
Returns are governed by our Refund and Returns Policy.